We-flip / GoCompare are crap
In April 2019 I used We-flip / GoCompare to choose a new energy provider. It didn't go well.
They incorrectly passed my address on to EON as a different flat in the same block (I realised this in retrospect, it was not obvious at the time as the communicaton was electronic).
In the end this has cost 2 months on a standard variable trarrif with British Gas because the wrong supply was taken over and British Gas continued to supply me.
Compliance process is very one sided. If I call them they comply me. If they call me (they say they can't, but when they realise how serious it is they do call [from 03453015315 +443453015315) but insist on complying me.
Daniel
David
Messed up EON account -
Messup British Gas account
2019-10-28 : Raised a formal complaint with EON